Case Study

M365 Hardening in 10 Days: Phishing Risk Down 80%

Last updated: 2025-11-06

Overview

Mid‑size client (~180 mailboxes) with repeated phishing incidents and shadow IT apps. Objective: stabilize risk fast without disrupting operations.

Constraints

No downtime allowed, limited MFA adoption history, multiple legacy mailflow rules, and third‑party add‑ins in Outlook.

What we changed

Identity & MFA

Enforced MFA for admins & high‑risk users, enabled number‑matching, blocked legacy auth, hardened conditional access.

Mail Security

Defender presets, safe links/attachments, disabled auto‑forwarding, refined spoofing policies, and mailbox rules audit.

Configuration Hygiene

Baseline Secure Score actions, admin role scoping, alert tuning, and removal of risky OAuth grants.

Results (measured)

↓ 80% phishing

Phishing‑labeled messages reaching inbox decreased 80% over 30 days, same seasonality.

↓ 100% macro ransomware

Blocked macro‑based payloads via policy and detonation (0 to date).

↑ +22% Secure Score

Score uplift in two weeks, with tracked evidence for audit.

Timeline

  1. Day 1–2: Readiness check, access, and baselines.
  2. Day 3–6: Identity/MFA rollout and mail security presets.
  3. Day 7–10: Clean‑up legacy rules, OAuth grants, and finalize evidence.

Stack & Evidence

Microsoft 365, Entra ID, Defender for Office 365. Evidence bundle: before/after settings, policy exports, and incident metrics (redacted).

Want these results?

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